Allocations and Lettings Policy

BSJ Housing Solutions

1. Purpose

This policy sets out how BSJ Housing Solutions allocates and lets its housing. The aim is to ensure that homes are allocated in a fair, transparent, and consistent manner, prioritising those in housing need while complying with relevant housing legislation and equality requirements.

2. Principles

BSJ Housing Solutions is committed to:

allocating homes fairly and without discrimination
supporting people in housing need
making best use of available housing stock
ensuring the allocations process is open and transparent
complying with the Equality Act 2010

3. Eligibility

Applicants must normally:

be aged 18 or over
have the legal right to rent in the UK
provide accurate information during the application process

Applicants may be refused housing if they:

have a history of serious anti-social behaviour
owe significant rent arrears to a previous landlord
have provided false information in their application

Each application will be assessed on an individual basis.

4. Priority and Assessment

BSJ Housing Solutions will assess housing applications based on need. Priority may be given to applicants who:

are homeless or at risk of homelessness
are living in overcrowded or unsuitable accommodation
have medical or welfare needs requiring alternative housing
require accessible accommodation due to disability
have urgent safeguarding or safety concerns

Evidence may be requested to support an application.

5. Lettings Process

When a property becomes available:

The property will be assessed to determine suitability and any specific requirements.
Suitable applicants will be identified from the waiting list or referral partners.
The property will be offered to the applicant who best meets the criteria for the property.
Applicants will be required to complete verification checks before the tenancy is confirmed.

BSJ Housing Solutions may work with local authorities and other agencies to identify applicants with priority housing needs.

6. Tenancy Types

Where housing is provided, BSJ Housing Solutions may offer tenancy agreements appropriate to the housing service provided. Tenancy agreements will clearly set out the rights and responsibilities of both the tenant and the landlord.

7. Equality and Accessibility

BSJ Housing Solutions is committed to ensuring that the allocations process is fair and accessible to everyone. Applications will be considered in line with the Equality Act 2010, and reasonable adjustments will be made where required.

8. Appeals

Applicants who believe their housing application has been unfairly assessed may request a review of the decision. Requests for review should normally be made within 14 days of the decision being communicated.

9. Monitoring and Review

BSJ Housing Solutions will monitor allocations to ensure fairness and transparency and will review this policy periodically to ensure it remains effective and compliant with relevant legislation.